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50gm Privacy Policy — Your Data, Our Responsibility

50gm treats the protection of your personal data as its highest priority. This policy clearly explains what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026

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Information We Collect

50gm collects certain necessary information to deliver the best possible service. Below is a detailed breakdown of the types of data we collect:

Account & Identity Information

During registration, we collect your name, email address, mobile number, date of birth, and residential address. Identity verification may also require your National ID or passport details. This information is used to keep your account secure and to meet legal compliance requirements.

Device & Browser Information

When you use the 50gm platform, we automatically collect information about your device type, operating system, browser type, IP address, and internet connection. This data helps us maintain platform security and troubleshoot technical issues.

Payment & Transaction Information

When you deposit or withdraw funds (BDT / ৳) via bKash, Nagad, or Rocket, we record the transaction date, amount, and partial payment method details. Your full mobile banking PIN or password is never collected. This data is used solely to verify transactions and resolve any issues that may arise.

Usage Data & Activity

We collect usage data such as which games you played, how long you spent on the platform, and which sections you visited most. This information is used to personalise your experience and improve the quality of the platform.

Bangladeshi model using a mobile casino in Cumilla

How We Use Your Data

Service Delivery & Account Management: The information we collect is used to create your account, verify logins, process transactions, and manage gameplay.
Security & Fraud Prevention: Data is used to detect unauthorized access, fraudulent transactions, and suspicious activity to keep the platform secure.
Personalised Experience: We analyse your preferences and usage patterns to recommend relevant games, offers, and content tailored to you.
Customer Support: Your account and transaction data is used to resolve issues quickly and provide effective support.
Legal Compliance: Certain data is retained to comply with applicable Bangladeshi laws and the directives of relevant regulatory authorities.
Platform Improvement: We analyze aggregate user experience data to improve platform quality, performance, and new features.

Cookies & Tracking Technologies

The 50gm platform uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly. Cookies are small text files stored on your device that help remember your preferences and session information.

Essential Cookies

These cookies are essential for the platform's core functionality. They maintain your login session, handle security verification, and save form data. Disabling these cookies will prevent the platform from working correctly.

Analytics Cookies

Analytics cookies help us understand how users interact with the platform. All data collected this way is fully anonymised and used only to improve our services. You can manage these cookies at any time through your browser settings.

Preference Cookies

Preference cookies remember your language, display settings, and other personalised preferences. They save you from having to reconfigure your settings every time you log in.

Cookie Controls

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may limit access to certain features of the platform.

Data Retention, Security & Third Parties

Data Retention Period

50gm retains your personal data only for as long as necessary. Data for active accounts is kept for the duration the account remains open. Upon account closure, certain information may be retained for a legally required period before being securely deleted. Transaction records are kept for the period required under Bangladesh's financial regulations.

Data Security Measures

50gm protects your data using industry-standard SSL encryption. All data transfers take place over encrypted channels. Our servers are secured with firewalls and undergo regular security audits. Internally, only authorised personnel have access to the data they need, and all access is logged.

Sharing Data with Third Parties

50gm never sells your personal data to third parties. Limited information may be shared with trusted partners — such as payment processors and game providers — strictly for the purpose of delivering our services. Where required by law, such as upon request from Bangladeshi regulatory authorities, necessary data may be disclosed. Outside of these cases, no information is shared without your consent.

Your Rights — Know Them & Use Them

Every user registered with 50gm has the following rights regarding their personal information. To exercise these rights, please contact our support team.

Right to Access

You have the right to request a full summary of all personal data 50gm holds about you at any time. A simple request is all it takes. We typically fulfil such requests within 30 business days.

Right to Rectification

If any of your stored information is inaccurate, you can request a correction. Contact our support team if you need to update your name, address, or contact details. Once verified, your information will be updated promptly.

Right to Erasure

After closing your account, you may request that your personal data be deleted. However, certain information may need to be retained for a specified period due to legal obligations. Once that period expires, all such data is deleted securely and permanently.

User enjoying cricket betting at a Sylhet tea garden

Policy Updates & How to Contact Us

Policy Update Process

50gm reserves the right to update this Privacy Policy as needed. Registered users will be notified of any significant changes via email or an in-platform notification before they take effect. Updates become effective from the date of publication. Continued use of the platform after any changes constitutes acceptance of the revised policy. We recommend reviewing this page periodically.

Privacy Contact

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us directly. Our dedicated privacy team is ready to assist you with all enquiries. Email us at: privacy@50gm.net. We typically respond within 7 business days. For more general questions, visit our FAQ View.